Contact us
You may find some answers on our FAQs page. If not, pick the option that best describes your problem so that we can channel your query most efficiently.
This form collects your name and email so that we can contact you regarding your enquiry. We won’t use this information to share it with third parties without your permission. Check our privacy policy for all the information on how we store, protect and manage your submitted data.
By submitting the contact form, you consent to your submitted data being collected and stored.
Have a unique business opportunity or other marketing proposal? Please contact us at [email protected].
Frequently Asked Questions
Most frequent questions and answer
All packs and Soundbanks are 100% royalty free.
You can use the presets, however you want.
Keep in mind, redistribution and repackaging are strictly prohibited!
If you have any further questions regarding copy rights and royalty email
Nope. All you need is your DAW such as Ableton, FL Studio, Logic Pro, Cubase, Reason, Pro Tools & others. As well, Serum.
you should always look at the version requirements in the product page.
After ordering you will promptly receive an order confirmation via e-mail with a link to download your order. Additionally, the download for our packs will be enabled in your account immediately after your purchase.
We accept payment securely through Paypal or by Credit card (VISA / MasterCard).
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
As this product is not a limited release, it is eligible for a 100% 30 days money-back guarantee. If you don’t feel like it helped you improve your music significantly for any reason, just email our support team at [email protected] anytime and we’ll give you a full refund. Try it out 100% risk-free, you have nothing to lose and everything to gain.
Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case please contact our Order-Support to check whether we received your order.
Simply send your order confirmation number to [email protected] and we will re-send you a new token.
In case you don’t have your confirmation number contact us at [email protected]
You can contact us on our socials (down the page you have the links) / email us [email protected] and our friendly support/tech team will be more than happy to assist you.